Admin guide

The admin is at /admin and needs an account with ROLE_ADMIN. Every change made there is written to the audit log.

Dashboard

New listings, sign-ups, conversations, messages, searches and reports for the last 7, 30 or 90 days, each next to the period before; what is waiting right now (listings held for review, reported listings); new listings per day; top categories; top searches and searches with no results. Export downloads the daily figures as Excel or CSV.

Listings

• Listings: search, filter by status, edit (including photos and attributes). Every status change is in the Audit log.
• Pending review: new and edited listings in categories reviewed before publishing (the switch on each category, which covers its subcategories), and listings held because of banned words or photos copied from another seller's listing, with the word or the original listings shown. Approve, Reject with a reason (a ready-made one plus your own words, sent to the seller, who can fix the listing and send it again), Remove, or ban the owner. Tick several listings to approve or reject them together. The owner gets a notification and an email each time.
• Reports: one row per reported listing with the reasons. Dismiss (the listing goes back online), Remove listing, or Ban owner (all their listings go offline).
• Report reasons: the choices people pick when reporting.

Catalogue

Categories (tree and list), Attributes and Category attributes, see Platform configuration.

Business and professionals

Teams, feeds, job applications and professional profiles are run by the members themselves from their dashboards; the admin sees their listings and reviews in the usual places (Listings, Reviews).

Users

• Users: search, edit, see their listings and reports, ban for a period or permanently, lift a ban.
• Reviews: hide a seller review that breaks the rules.

Locations

Countries, Regions and Cities, see Platform configuration.

Content

• Pages: the content pages.
• Contact messages: what visitors sent through the contact and feedback forms.

System

• Audit log: who changed what in the admin, and when.
• Settings: Platform, Listings, Storage, SMS and Privacy.

Daily routine

1. Dashboard: anything waiting?
2. Pending review and Reports: clear the queue.
3. Contact messages: answer them.
4. Searches with no results (dashboard): categories or attributes people look for that do not exist yet.